Delivery Information

Delivery Information

At Vini of Italy, we are delighted to offer free delivery to mainland UK, making your wine shopping experience even more enjoyable. Please take a moment to review our delivery information to ensure a seamless and satisfying experience with us.

Delivery Destinations:

We currently offer free delivery to the mainland United Kingdom, which includes England, Scotland, and Wales. Unfortunately, at this time, we do not offer delivery to Northern Ireland, the Channel Islands, or other offshore UK islands.

Delivery Times:

We understand that prompt delivery is essential when it comes to enjoying your wine. Our dedicated team strives to ensure that your order reaches your doorstep as swiftly as possible. Typically, orders to mainland UK are processed and delivered within 3-5 business days. In some cases, delivery times may vary due to circumstances beyond our control, but we will always keep you informed of any delays.

Order Tracking:

Once your order is dispatched, you will receive a confirmation email with a tracking number. This will allow you to monitor the progress of your delivery and provide you with real-time updates on its estimated arrival.

Delivery Charges:

As mentioned, we are pleased to offer free delivery to mainland UK for all orders. There are no hidden fees or additional charges. The price you see on our website is the price you pay for your selected wines.

Delivery Conditions:

To ensure a smooth and successful delivery, please consider the following:

• Someone over the age of 18 must be present to accept the delivery. We cannot leave your order unattended or with a minor.
• Our delivery drivers will make a reasonable attempt to contact you in case you are not available. However, if they are unable to do so, your order may be returned to our distribution center. In such cases, additional delivery charges may apply.
• We recommend inspecting your order upon delivery to ensure that it arrives in perfect condition. If you notice any damage or discrepancies, please contact our customer support team within 24 hours of receiving your order.

Contact Us:

Should you have any questions, concerns, or special delivery requests, please do not hesitate to get in touch with our friendly customer support team. We are here to assist you in any way we can, ensuring that your experience with Vini of Italy is both convenient and pleasurable.

Thank you for choosing Vini of Italy for your wine needs. We look forward to serving you and delivering the finest Italian wines to your door. Cheers to excellent wines, exceptional service, and memorable moments!